Return Policy

We want you to be happy with your product. Please contact us on for any concerns. We exchange, refund or replace.


All our Everyway tens units carry an extended 5 year warranty excluding leads or pads.
All other tens units are covered for a 1 year replacement warranty.


All items include free shipping Australia wide. Please contact us for international shipping rates to you.

We mainly use Australia Post and will let you know of tracking details as soon as they are available. If you need it faster, please select the express option at checkout.
We usually ship within 24 hours Monday to Friday.

Who we are?

Much more than an online shop, we are Physios and are happy to offer professional support before and after purchase.

If you are unsure if a product is suitable, please feel free to contact us for online advise.

Please check with your private health fund. You might be eligible to claim on a lot of our items, in particular our tens units.

Send us a note and we will include a provider receipt for easy claiming.

We aim to provide outstanding customer service and the best price.


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